Returns policy

We aim to build a long-term relationship with our customers by keeping them 100% satisfied.

While we hope that you will keep and enjoy your BackPal audio posture alert for the years to come, we also guarantee that if you return it in its original condition and packaging within 30 days of receipt, we will give you your money back. No questions asked and the free gifts are yours to keep. Please enclose proof of your purchase. 

We regret that we are unable to refund the cost of any postage and packaging.

Please send any returns to:

Target 21 Ltd
PO Box 55228
London N22 9BX 
Great Britain